NOTICE: Due to high demand, one-on-one counseling is by appointment only and may require additional scheduling time. For urgent SAM-related contract or payment issues, email apex@gmu.edu after registration.

This APEX Accelerator is funded in part through a cooperative agreement with the Department of War.

Virginia APEX Accelerator

SAM.gov problems as of 3/8/2023 Generating Bad Emails with “Someone updated the entity registration” Message

Please note that many clients of Virginia APEX Accelerator are receiving messages from donotreply@sam.gov with the message that their SAM.gov entity registration was updated when no such update occurred.

A review of the current outages on the Federal Service Desk website reveals there is a SAM.gov outage AND that the cause of these emails are being investigated. The latest message on 3/8/2023 referenced “We believe the matter is related to a software issue” but we recommend checking for updates on the SAM.gov alerts page linked below.

Please do not click any links in those emails at this time and monitor the FSD.gov website for more information:

*As a friendly reminder, Virginia APEX Accelerator, an APEX Accelerator, is not connected to SAM.gov and is a separate resource provider. We help our clients navigate SAM.gov but do not have any control or access to the backend of the system.

https://sam.gov/alerts

Previous Virginia APEX Accelerator, formerly Virginia PTAC

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